Order confirmation emails

Every successful checkout triggers a confirmation email. It includes your order number, what you bought, totals, and a link back to the order in your account where you can grab the invoice.

• Confirm the inbox you used at sign-up — that's where the receipt goes.

• If you are missing emails generally, see the not-receiving-emails troubleshooting article.

1. Complete checkout — card or reservation, either way the email triggers.

2. Watch for an email from your chamber, sent via no-reply@trychamberly.com.

3. Open the email and review the line items.

4. Click View order to open the order in your account, where the PDF invoice lives.

5. Save or forward the email to whoever handles your bookkeeping.

• Add the chamber's sender address to your safe-senders list to keep receipts out of spam.

• Forward receipts to an internal accounts inbox — many bookkeeping tools accept email forwards.

• If the email never arrives but the order shows in My Orders, the order succeeded — only the email failed. Re-trigger from the order page using Resend receipt.

Can I get the receipt sent to a different address?
Yes — open the order and use Send to to email a copy elsewhere.

Do reservation orders get a receipt too?
Yes, marked "reservation — payment due." Once payment posts the chamber may send an updated receipt.

Why is the total in the email different from what I expected?
Discounts and taxes appear as separate lines. Compare the subtotal, discount, and tax to confirm.

• Downloading an invoice

• I am not receiving emails