Adding business representatives

Edited

Overview

Representatives are the individual members who can act on behalf of a business — purchasing sponsorships, viewing invoices, or managing the company profile. Each representative has a role: business_admin, business_purchaser, or business_viewer.

Before you start

  • Have the business record created first.

  • Know which member to add and what role they should have.

  • If the member doesn't exist yet, invite them first under Sales > Members.

Step-by-step

  1. Open the business under Sales > Members > Businesses.

  2. Scroll to the Representatives section.

  3. Click Add representative.

  4. Search for the member by name or email and select them.

  5. Pick the role: business_admin (full), business_purchaser (buy only), or business_viewer (read only).

  6. Click Save. The representative now has access to the business.

  7. Repeat to add more representatives as needed.

Tips & best practices

  • Limit business_admin to one or two people per business to keep authority clear.

  • Use business_purchaser for billing or admin staff who handle invoices.

  • Use business_viewer for executives or board members who want visibility.

  • Review the representative list quarterly and remove anyone who has left the company.

FAQ

Can I change a representative's role later?
Yes. Open the representative and pick a different role from the dropdown.

Can a single member represent multiple businesses?
Yes. Each business tracks the relationship independently.

Related articles

  • Setting a primary representative

  • Member roles explained

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