Member roles explained

Roles determine what each member can do in Chamberly. There are chamber-level roles (org_manager, chamber_staff) and sponsor-level roles (sponsor, business_admin, business_purchaser, business_viewer). Picking the right role keeps your data and operations safe.

• Understand the difference between chamber staff (you) and sponsors (your members).

• Know whether the new member will purchase, manage, or just view content.

1. org_manager: Full chamber admin. Can do anything, including billing.

2. chamber_staff: Limited admin. Can manage events, orders, and members but not billing or chamber-wide settings.

3. sponsor: Standard buyer account. Can browse the shop, purchase sponsorships, and manage their own profile.

4. business_admin: Sponsor-side admin for a business record. Can manage representatives and purchase on behalf of the business.

5. business_purchaser: Can purchase on behalf of the business but cannot edit reps.

6. business_viewer: Read-only access to the business record. Useful for stakeholders.

• Default new chamber team members to chamber_staff and promote to org_manager only when needed.

• Use business_viewer for executives who want visibility without operational risk.

• Audit roles annually to remove access for staff who have changed roles.

• Pair roles with the principle of least privilege — only grant what's strictly needed.

Can a single user have different roles in different businesses?
Yes. A user can be a business_admin for one business and business_viewer for another.

How do I change a role later?
See the article on changing a member's role.

• Changing a member's role

• Adding business representatives