Choosing payment mode for your chamber

Chamberly supports three payment modes at the chamber level: online, reservation, and both. The right choice depends on your subscription tier, your sponsors' payment habits, and how much offline workflow you want to keep.

• online — sponsors must pay via Stripe Checkout at the time of claim. Requires Pro or Premier.

• reservation — sponsors claim without paying; chamber invoices offline. Available on every tier.

• both — sponsors choose at checkout. Requires Pro or Premier.

• If 80%+ of sponsors prefer card/ACH and you want fast cash flow → online.

• If you bill annually via invoice or check → reservation.

• If you have a mix and want sponsor choice → both.

1. Go to Settings > Payment.

2. Choose the payment mode from the toggle group.

3. If choosing online or both, ensure Stripe Connect is connected.

4. Optionally configure default messaging shown at checkout for each mode.

5. Click Save. The change applies to new orders immediately.

• Switching from online to reservation mid-season can confuse loyal sponsors — communicate the change in advance.

• For mixed mode, default the cart to your preferred option and let sponsors switch.

• Track conversion by mode under Reports > Payment performance.

Does the mode affect existing orders?
No. Existing orders keep their original payment treatment. Only new orders use the new mode.

Can I set payment mode per event?
Not currently. Payment mode is chamber-wide.

• Online payments with Stripe overview

• Reservation mode (no payment required)