Reservation mode (no payment required)

Edited

Overview

Reservation mode lets sponsors claim a sponsorship without paying through Chamberly. The order moves directly to committed on submission, and your team collects payment offline (check, ACH, invoice). Reservation mode works on every Chamberly tier and doesn't require Stripe.

When reservation mode makes sense

  • Your chamber bills via invoice or check rather than cards.

  • You're on the Core tier and don't have access to Stripe Checkout.

  • Sponsorship deals are negotiated and finalized offline.

Before you start

  • Confirm payment mode is set to reservation or both under Settings > Payment.

  • Establish your offline billing process (invoice template, payment terms).

How a reservation flows

  1. Sponsor adds items to cart and clicks Reserve.

  2. Chamberly creates the order in committed status with payment status Unpaid.

  3. Inventory is held immediately.

  4. Sponsor receives a reservation confirmation email.

  5. Your team invoices the sponsor and tracks payment outside Chamberly.

  6. When payment arrives, mark the order Paid externally from the order detail page.

  7. Move status to completed when fulfillment wraps.

Tips & best practices

  • Set a default payment-terms note on the reservation confirmation email so sponsors know when to pay.

  • Run a weekly report on unpaid committed orders to catch slow payers.

  • Consider a deadline policy — automatically cancel reservations unpaid for 30+ days.

FAQ

Can sponsors still pay by card later?
Yes, if you upgrade to Pro+ and enable Stripe, you can send a Stripe payment link from the order page.

Does reservation mode hold inventory?
Yes — inventory is committed the moment the reservation is placed.

Related articles

  • Choosing payment mode for your chamber

  • Online payments with Stripe overview

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