Editing prices and quantities

You can change a sponsorship's price or inventory at any time, including after it goes live. Existing orders are not affected — only future buyers see the new values. This article covers when to edit, how, and what to watch out for.

• You need an org_manager or chamber_staff role

• Confirm whether existing orders need any adjustment (they keep their original price)

1. Open the sponsorship from the parent event

2. Click Edit sponsorship

3. Update Price and/or Inventory

4. Click Save

• Price change: New buyers pay the new price. Existing orders keep their original price.

• Inventory increase: Adds slots. If status was sold_out, it auto-flips back to public.

• Inventory decrease: Allowed only down to current sold count. You cannot drop below the number already sold.

• Avoid frequent price changes — sponsors notice and lose trust

• If you raise prices mid-cycle, send a heads-up email so existing buyers feel rewarded for buying early

• Use coupons (Marketing > Coupons) instead of a price drop when running a short promo

• If you are bumping inventory after a cancellation, make sure to also notify any waitlisted sponsors

Will existing buyers be charged the new price?
No. Their order is locked to the original price.

Can I drop inventory below what is already sold?
No. The minimum is the current sold count.

What happens if I raise inventory on a sold-out sponsorship?
Status flips back to public automatically.

How do I refund a sponsor at the new price?
Issue a partial refund from the order page — Chamberly does not auto-rebill.

• Setting inventory and quantity

• Sponsorship availability statuses explained

• Creating a sponsorship