Deleting a sponsorship

Deleting a sponsorship removes it from the parent event, the public page, and the Sponsorships list. Chamberly blocks deletion if the sponsorship has active orders. This article explains the safe path and when to delete vs. when to just hide.

• You need an org_manager role to delete sponsorships

• Confirm the sponsorship has no active orders (Sales > Orders, filter by sponsorship)

• Consider setting availability to not_yet_available instead — it hides the sponsorship without losing data

1. Open the sponsorship from the parent event

2. Click Edit sponsorship

3. Scroll to the bottom and click Delete sponsorship

4. Read the confirmation dialog — it lists what will be removed

5. Type the sponsorship name to confirm

6. Click Delete permanently

• The sponsorship record

• All benefits

• The featured image

• First-rights holder assignments for this sponsorship

• Cancelled or refunded orders remain — they reference the deleted sponsorship by name

• Active orders block deletion — cancel or refund them first

• Sponsor accounts are untouched

• Almost always prefer hiding (set availability to not_yet_available) over deleting

• Delete only when the sponsorship was created by mistake or will never be used again

• Take a screenshot of the configuration in case you want to recreate it later

Can I undo a delete?
No. Deletes are permanent. If unsure, hide instead.

What if the sponsorship has cancelled orders only?
You can delete it. Only active and paid orders block deletion.

What if I just want to take it off the public page?
Set availability to not_yet_available instead of deleting.

• Sponsorship availability statuses explained

• Editing prices and quantities

• Creating a sponsorship