Setting inventory and quantity

Edited

Overview

Inventory is how many of a sponsorship can be sold or claimed. Once inventory reaches zero, the sponsorship automatically moves to sold_out. Set inventory honestly — it protects you from overselling and protects sponsors from buying something that does not exist.

Before you start

  • You need an org_manager or chamber_staff role

  • Know the real-world cap for the sponsorship (e.g., one Title Sponsor, ten Bronze Sponsors)

Step-by-step

  1. Open the sponsorship from the parent event

  2. Click Edit sponsorship

  3. Set Inventory to the maximum count you can sell

  4. Optionally set Per-order limit if you want to cap how many a single sponsor can buy

  5. Click Save

How inventory updates

  • Online mode: Inventory drops when payment succeeds

  • Reservation mode: Inventory drops when the claim is submitted

  • Both mode: Inventory drops on either path

  • If an order is cancelled or refunded, inventory is restored automatically

Tips & best practices

  • For exclusive sponsorships (Title, Presenting), set inventory to 1

  • Use a per-order limit of 1 for tiers where you do not want a single business buying multiple slots

  • If you sell out and want to add more slots, just bump inventory — status auto-flips back to public

  • Watch the inventory column in the Sponsorships list to spot what is selling fast

FAQ

What if two sponsors try to buy the last slot at the same time?
Whoever completes checkout first wins. The other sees a sold-out message at payment.

Can I oversell on purpose?
No — inventory is a hard limit. Increase the count if you decide to allow more.

Does cancelling an order restore inventory?
Yes. Cancelling or refunding restores one slot to inventory and flips status back to public if it was sold_out.

Related articles

  • Sponsorship availability statuses explained

  • Editing prices and quantities

  • Creating a sponsorship

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