Sponsorship availability statuses explained
Overview
Every sponsorship has an availability status that controls who can see and buy it. The four statuses model the typical sales lifecycle of a chamber sponsorship: building, renewal window, public sales, and sold out.
The four statuses
not_yet_available — Hidden from everyone. Use while building or before you are ready to sell.
first_rights — Visible only to assigned first-rights holders. They see a Claim Now button on the sponsorship.
public — Visible to everyone. Anyone can purchase or claim depending on payment mode.
sold_out — Set automatically when inventory hits zero, or manually if you want to close sales early.
Before you start
You need an org_manager or chamber_staff role to change availability
Decide your release strategy: straight to public, or first-rights window first
Step-by-step (changing status)
Open the sponsorship from the parent event
Click Edit sponsorship
Find the Availability dropdown
Pick not_yet_available, first_rights, public, or sold_out
Click Save
Typical lifecycle
Create the sponsorship as
not_yet_availableAdd first-rights holders and flip to
first_rightsAfter the first-rights window closes, flip remaining sponsorships to
publicSystem auto-flips to
sold_outwhen inventory reaches zero
Tips & best practices
Use Marketing > Automations to auto-flip from
first_rightstopublicwhen the window endsManually setting
sold_outis useful for closing early when you want to focus elsewhereYou can flip back from
sold_outtopublicif you bump inventory after a cancellationCombine availability with go-live dates for a polished launch
FAQ
What happens if a first-rights holder tries to claim after the window?
They see the same view as the public — claim if status is public, or no action if sold_out.
Can I have first-rights and public buyers at the same time?
Pick one status per sponsorship. Use multiple sponsorships if you need parallel paths.
Why is my sponsorship not showing on the public page?
Check status — only public sponsorships are visible to non-first-rights sponsors.
Related articles
Creating a sponsorship
Setting first-rights windows on events
Setting inventory and quantity
