Reading the event performance report

Edited

Overview

The event performance report shows you how a single event is doing: sell-through rate, revenue, sponsor list, sponsorship-by-sponsorship breakdown, and first-rights conversion. It is the fastest way to know whether to push harder on outreach or call it sold out.

Before you start

  • You need an org_manager or chamber_staff role

  • The event needs to exist (status can be draft, active, or archived)

  • Reports populate as soon as the first sponsorship is sold or claimed

Step-by-step

  1. Open Sidebar > Events

  2. Click into the event you want to analyze

  3. Click the Performance tab at the top of the event page

  4. Review the top stat cards: Revenue, Sponsorships sold, Sell-through %, Open inventory

  5. Scroll to the Sponsorship breakdown table to see per-sponsorship status

  6. Check the First-rights conversion chart to see how many holders claimed

  7. Click Export CSV to download the full report for spreadsheet work

What each metric means

  • Revenue — Sum of paid orders. Reservation-only orders show in a separate "Claimed value" total.

  • Sell-through % — Sold or claimed sponsorships divided by total inventory.

  • Open inventory — Sponsorships still available in public status with stock remaining.

  • First-rights conversion — Holders who claimed divided by holders offered.

Tips & best practices

  • Check sell-through 2-3 weeks before the event — anything under 50% means you should ramp outreach

  • Use the per-sponsorship breakdown to spot tiers that are not selling and consider price changes

  • Compare year over year by exporting the same report from last year's event

  • Pair this with the chamber-wide Revenue report under Sales > Reports

FAQ

Why is my Revenue showing $0?
Either no paid orders yet, or the chamber is in reservation mode. Check Claimed Value instead.

Can I see who specifically bought what?
Yes — the report links to the sponsor list with names, businesses, and sponsorship.

How often does the report refresh?
Live — it reflects orders within seconds.

Related articles

  • Creating a new event

  • Sponsorship availability statuses explained

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